123 days. That's the average transaction time in 2025. Up 64% since 2007. Your agent tracks every step so nothing slips.
The path from instruction to completion involves dozens of interdependent steps: CDD completed, title checked, searches ordered and reviewed, mortgage offer received and reviewed, enquiries raised and resolved, report on title sent, deposit received, insurance arranged, undertakings agreed, SDLT return prepared, OS1 priority search filed, bankruptcy search completed, completion statement approved, and funds requested. Miss one step and the exchange date slips. Miss an undertaking and you face SRA disciplinary action. The average residential transaction now takes 123 days — up 18% since 2019. Your agent tracks all prerequisites for exchange, flags incomplete items, manages the undertakings register, and generates the completion statement.
What Your Agent Actually Does
Your agent tracks every prerequisite for exchange and completion — flagging incomplete items, managing undertakings, and ensuring nothing slips in the 123-day average transaction.
Tracks all exchange prerequisites
CDD complete, title satisfactory, searches satisfactory, mortgage offer reviewed, enquiries resolved, report on title sent and acknowledged, deposit arrangements confirmed, buildings insurance arranged — your agent tracks every prerequisite and shows what's outstanding at a glance.
Manages the undertakings register
Undertakings are the most dangerous obligations in conveyancing — personally binding on the solicitor. Your agent records every undertaking given and received, tracks compliance deadlines, and alerts when undertakings are approaching their due date or remain outstanding post-completion.
Generates completion statements
Purchase price, deposit, mortgage advance, fees, disbursements, SDLT, stamp duty on transfer — your agent calculates the completion statement from the transaction data, ready for the conveyancer to review and approve.
Manages post-completion tasks
SDLT filed within 14 days (penalty regime if missed), Land Registry application submitted, notice of assignment served on landlord (leasehold), completed documents sent to client and lender — your agent tracks every post-completion step with deadline warnings.
Produces client progress updates
Clients calling for updates is one of the biggest drains on reception and fee-earner time. Your agent generates client progress updates showing where the transaction stands and what's happening next — reducing 'where are we?' calls.
The real numbers.
| Conveyancer time on transaction management and checklists | £2,000–£4,000/year |
| Client update calls consuming reception/fee-earner time | £1,000–£3,000/year |
| Missed SDLT deadline penalties | Variable (£100 minimum + interest) |
| Realistic annual cost | £3,000–£6,000 |
| Agent build (one-off, configured to your workflow and PMS) | £2,500–£4,000 |
| Monthly running costs (hosting + AI usage) | £80–£150/month |
| HMRC and HMLR procedure updates | Included in first year |
| Realistic first-year total | £3,460–£5,800 |
Transaction management is fundamentally a tracking and coordination problem — dozens of interdependent steps across multiple parties, each with its own timeline. The firms that complete faster are the ones that track better, not necessarily the ones that work harder.
Your agent provides the tracking infrastructure that keeps everything moving and ensures nothing — especially undertakings and SDLT deadlines — gets missed.
Good fit / not a fit.
This works brilliantly for:
- Conveyancing firms handling 10+ simultaneous transactions
- Firms where missed deadlines or forgotten steps have caused problems
- Practices where client update calls consume significant time
- Firms wanting to reduce average transaction times
This probably isn't for you if:
- Your case management system already provides comprehensive transaction tracking
- You handle very few simultaneous transactions
- You have a dedicated completions coordinator managing every transaction
Let's talk.
We'll start with your average transaction volume, how you currently track progress, and whether missed steps have ever caused delays. Usually a 10-minute conversation.
hello@nimblecroft.com